Welcoming Audit

Much has been written about the “art of welcoming” but when is the last time your organization did a “Welcoming Audit?”   Did you read this article about the pastor of a church who disguised himself as a homeless man and went into his own church to see how people would act?  It’s kind of like an episode of Undercover Boss.  Here’s a chance to get dressed up in disguise or send in an undercover spy  (a “secret shopper” of sorts).  Do people get welcomed throughout your building? What does ‘welcoming’ mean in different spaces/areas of your physical building?  What does it mean if your organization is holding an event outside your walls? Are guests “welcomed” on the way out – meaning are they invited back or told that your organization hopes they return soon.   Spend a day as a spy in your own organization and see if the Jewish value of “Haknassat Orkhim” is alive and well in within your culture.